What if my POCA arrives damaged?Updated 2 months ago
Oh no! That's not the joyful unboxing we want for you. If your order arrives damaged, defective, or not quite right, don’t panic - we’ve got you. Email [email protected] within 14 days of delivery with your order number and a photo of the issue. Approved claims may receive a replacement or refund. No return required.
Claims submitted after 14 days are not eligible.