All articles
Shipping
Shipping timelines, tracking, delivery details, and help with delays.
Where do you ship?
We currently ship to the contiguous U.S. only (excluding Alaska and Hawaii).
How long will my order take to arrive?
Following our latest flavor drop, we’re experiencing higher-than-usual order volume. Orders may temporarily take 7–14 business days to arrive. We’ll send tracking information as soon as your POCA is on its way!
What if my order is delayed or lost?
We're so sorry if your POCA hasn't arrived on time! Reach out to us at [email protected] and we'll track it down and make it right. Your joyful moment is our priority.
Do you offer free shipping?
Yes! Orders over $30 ship free for a limited time. ✨ Stock up on your favorite POCA flavors while the offer is live!